05 / Selected work
Every project starts with the work itself: the industry context, the pain points, and the smallest useful change that can make the operation clearer.
Healthcare · Small clinic
The situation
Patient information lived in paper index cards and queue sheets. Reception staff had to search manually, doctors lacked a reliable consultation history, and backups were easy to overlook.
The solution
We shaped the workflow into a local-first CRM with searchable patient records, appointments, priority queues, consultation history, prescriptions, role-based access, audit logs, reports, and scheduled backups.
Retail and distribution · Inventory operations
The situation
Stock movement and availability were difficult to track across everyday operations, making it harder to know what was on hand and what needed attention.
The solution
We designed a focused inventory workspace that brings stock records, movement, and operational visibility into one clearer system for the people managing the work.
Services and accounts · Customer operations
The situation
Statements, balances, customer records, and follow-up tasks were disconnected, creating repetitive checking and uncertainty around what needed action next.
The solution
We organized the process around a shared account record, structured statements, clearer status information, and a practical workflow for keeping customer obligations visible.
B2B · Websites and digital platforms
The situation
Teams often had strong expertise but unclear digital communication, slow websites, scattered content, or publishing workflows that depended too heavily on developers.
The solution
We combine structured content, reusable components, technical SEO, performance work, integrations, and maintainable publishing systems so the website supports the business after launch.